Toyota of Hattiesburg
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TESTIMONIALS FROM OUR CUSTOMERS
"I had been informed that my 2008 4Runner was in limp mode and had to have it towed into your service department. I had called around 9 am to let someone know that it was being towed, and I spoke with Joy. She was so nice and helpful. She told me that they would call me as soon as my vehicle got there to let me know it had arrived safely. I received a call at 10:20 am from Ivan letting me know it was there. A little after 12, Joy called me back to let me know that rats had tried to make a nest and had chewed my wires. Also, she let me know of other issues I was having. I wound up getting a new battery and an oil change. She was very courteous and made me feel like Toyota of Hattiesburg really cared about me and my vehicle. She then told me it would be ready when I got off work. I was trying to figure out how I would make it there since my daughter has gymnastics at 5 on Wednesdays. She then told me that it would be no problem for them to deliver my vehicle. I was very impressed since I work in Petal. She then called back around 1 to tell me my vehicle was ready and they were on the way with my vehicle and took my payment over the phone. I was so stressed about my vehicle before I called Toyota, but now it was been a great day. I hated spending the money, but I'm so happy and grateful that it went so smoothly. This has been probably the best customer service I have ever received in the 34 years I've been living. Thank you Joy and thanks to everyone in the service dept that worked on my vehicle and got it back to me!!! I'm a single mom with 2 kids that I have to get to school everyday and to different things around town. Not having a vehicle had me beyond stressed. Again, thanks to everyone!! I will tell everyone to be sure to use Toyota of Hattiesburg. Awesome experience on an awful day!!!"
"I am enjoying my new Camry :) especially saving at the gas pump! I can't wait to take it to the mountains in October."
"Thank you for everything you have done for me concerning the purchase of my new Camry. I am completely pleased with the fairness and courtesy you and Toyota have shown to me. I found you to be a person of integrity and veracity who understood my financial position and made "car language" understandable. Your advice helped me to make a wise business decision. Purchasing a new Toyota was easy! I will definitely bring my car back into Toyota of Hattiesburg for service and highly recommend both you and the business to others.
I also want to thank you for giving me your card with your business number on it and telling me I could call you if I had any questions. The week after I purchased the car, I had a "crisis" when a nail in my left front tire caused a near flat. I was out of town and had been quoted a very high price for replacing the tire. I called you, and you gave me perfect advice: "Air up the tire, and drive it to Hattiesburg! Don't pay the price for a new tire 'those' people are asking!" I did exactly as you suggested, and although I did have to buy a new tire, I knew I was not being cheated! The service center there at Toyota in Hattiesburg was more than fair to me in replacing the tire.
I am completely happy with my new Toyota!"
"I just wanted to thank everyone in the service department starting with Josh. My wife, our dogs and I were in your shop on the 2nd of June after loosing our oil plug on Hwy 98 and was towed into your dealership. Josh and the staff were AWESOME!!! One of the sales guys, Grey hair plaid shirt, took all of us including our dogs into the showroom, got us out of the heat, water for the dogs and was truely top notch. Luckily we were able to pull over and get the 4Runner turned off before any damage occured. Josh and the crew checked everything and we were back on the road within 30 min after arrving at the dealership by tow truck. I just wanted to let you all know the kind of workers you all have an if you could give them the recognition they all deserve. Thanks again"
The Hathaways of Pensacola, FL
"We and most of our extended family depend on Toyota. I love my 2008 Tacoma and the Yaris has been great for Mother getting in and out more easily. Less than two weeks after we purchased our Yaris my sister and her husband purchased one from you after driving and riding in ours. They love it!
My brother-in-law who owns a logging company uses Toyotas for work trucks. He has one that is pre Tacoma and it has a little less than 400,000 miles on it with the original motor and transmission. When the family gets together we look like a Toyota sales lot with Camry’s, Corolla’s, Tacoma’s, Sequoia’ s , Tundra’s and now Yaris has been added to the family.
The company I have worked for 31 years is now replacing all the F250 trucks for the salesmen with Tundra’s. Now if I can just get Mr. Brackman out of his Lincoln and into a Avalon or a Lexus we’ll have it complete.
Thank you again."
Deborah and Ruth Lonsway
"We purchased our truck from your dealership this morning. We were very impressed with the service and the friendliness of everyone we met. We were so happy not to be kept waiting or put in a room while the managers and salesmen hammered out a deal. We had a quick response to our internet request.... We were extremely impressed with our salesman...and the manager...It was a pleasure doing business [with] your company. Keep up the good work!"
R. and D. Jones
"Easiest car buying process I've ever been through. Would definitely recommend the drive from the Coast to deal with this dealership."
mccorkel3 at DealerRater.com
"The salesman I dealt with at Toyota of Hattiesburg was very professional and answered my MANY questions without hesitation. If I purchased again from this dealership, I would be sure to ask for this representative."
J. Bass, Hattiesburg
"The salesman worked hard to meet the requirements I listed and did so without pressuring me. He offered the most car for my money over and above every other dealership I visited."
"Toyota of Hattiesburg has every kind of Toyota you are looking for. I was more impressed with their Certified used Toyota's. Each one looked like it had barely been driven. The staff was nice and answered all my questions. They didn't pass me off, they made me feel like I was the only person on the lot. That's service you will come back for."
"From someone who knows the value of a dedicated commitment. I have and will continue to praise the honesty, and commitment that is exhibited...They don't just work for just the sale, but for the CUSTOMER. If anyone has any doubts you are welcome to contact me. I will be glad to share over 10 years of experiencies of how Toyota of Hattiesburg has earned my respect."